Amazing Stories from Heights Crossing Families
Heights Happy Families
“There could be no assisted living facility that has a staff that cares more about their residents than Heights Crossing. This has always been the case, but became ever more apparent during these challenging COVID-19 days. The love, the care, the concern and dedication of the staff and management is extraordinary. Our mom knows how lucky she is to be a resident at this special place. We, her children, are so grateful.”
– Rhonda, Daughter of Resident
“I highly recommend Heights Crossing assisted living! Both of my parents moved in and they have received so much comfort and nurturing and very good care. The employees go the extra mile and truly have their hearts invested in elder care.”
– Laura, Daughter of Residents
“My dad told me that he is fortunate to live in such a nice place and (of course) he loves the food! You are all commended for your patience and tolerance.”
– Richard, Son of Peter
“I just want to say how amazing every single person I have met here is staff and residents included! They really care about the people who they watch over and go above and beyond to make sure everyone is happy comfortable and safe! I love coming to visit my grandma here and I know she is under great care! the staff never forgets a face and are so warm and welcoming its absolutely amazing! The food is out of this world and the general feel of the entire establishment is warm and welcoming! Thank you all for your amazing work and efforts! Keep up the great work! and thank you!”
– Rachel, Granddaughter of Resident
“My aunt enjoyed living at heights from day one…that has been due to the friendly and kind atmosphere that your staff has fostered.”
– Sue, Niece of Helen
“My father became his old self – his sense of humor is back, he’s socializing more, he goes on trips with Jeff, gets books on tape from the library. I can’t thank you enough.”
– Kathleen, Daughter of Raymond
“I feel so happy and comfortable here.”
“I originally lived at Heights Crossing with my husband. When he unfortunately passed away, I didn’t feel comfortable staying in our apartment alone, so I moved to a different senior community. Within weeks, I realized that Heights was my true home and actually moved back. I feel so happy and comfortable here. The staff, especially the nurses, are wonderful and encourage me to challenge myself. The dining room is the best place to get to know everyone. I feel lucky to live in a place that helps me keep my independence.”
– Judy, Resident
“I love living at Heights Crossing and I look forward to waking up every morning and spending time with my friends.”
– Sandy, Resident
“Reaching out to each resident in friendship and concern is our trademark.”
– Sue, Heights Crossing Associate
Read more Family Testimonials from our 2020 Satisfaction Survey
We have been very happy with Heights Crossing. The staff, management and everyone is very friendly, caring and helpful. I’m so glad my mom is there, I never have to worry. It’s exceptional!
Heights Crossing is great at keeping families informed. They were watching out for our loved ones during strict lockdown at beginning of pandemic and we are forever grateful for the wonderful staff at Heights. You are truly heroes! Appropriate reopening steps were put in place too to keep our loved one safe and we very much appreciate everything Heights is doing during the pandemic. Thank you!