Family & Resident Communication During Covid-19

Ridgefield Station is actively responding to the coronavirus pandemic. Please know that throughout all of this our number one priority will always be to keep all residents and associates safe while they are in our community. We have been sending out regular communications to families, residents and staff throughout this crisis. We will keep this page updated with a catalog of our most recent communications.

November 24, 2021

Dear Residents and Families,

We are reaching out today with a few important updates. 

Across the State of Connecticut and across the Northeast, the number of cases of Covid-19 has been on the rise, putting our residents and staff at an increased risk of exposure. I want everyone to know here at Ridgefield Station, we are prepared. 

Our highest priority is to do everything we can to minimize the spread of Covid-19 and to provide the safest environment possible for our residents, staff and visitors. We are conducting deep cleaning and sanitizing throughout the building regularly, promoting physical distancing and proper hand washing for everyone. Current residents and associates continue to be monitored closely every single day. 

Despite the fact that cases are again on a steep rise across our country, it is very important for us to maintain a plan for some form of family visiting for as long as possible. In order to keep this promise we are making some immediate changes at our community:

  • Effective immediately, all visitors to our community will be required to provide either
    1) proof of Covid vaccination or
    2) a negative Covid PCR test from within the last 72 hours.
    If a visitor has neither of these, we will be able to offer a Covid rapid test onsite with your consent.
  • Those who wish to visit but are unvaccinated and do not have a negative Covid test, must schedule visits in advance by calling the front desk, 203-403-0990. These visits will take place in an area we have designated for this purpose. This area will be cleaned and sanitized between visitors. 
  • While we do understand that you may be wishing to bring grandkids or other children with you for a visit around the holidays, because the current rise in cases is predominantly related to increased Covid activity in school systems, at this time we are discouraging you from bringing children into the community. We have seen breakthrough cases at other assisted communities directly related to this.
  • These new guidelines pertain to inside visits only. If you wish, you may always visit with your loved one outside.
  • Please do not visit our community if you are feeling ill or may have been exposed to Covid within the last 14 days. 
  • Additionally, we strongly recommend that residents wear masks when they are out and about in the community, and especially when they leave the community. We have seen many residents becoming quite lax with mask-wearing, however this remains a very effective way of protecting oneself from infection. We appreciate your assistance and encouragement with this matter.

Because we know that our community is a very safe environment for our residents, we are also strongly recommending that residents consider remaining in our community for the holidays,  rather than attending holiday meals and gatherings. The CDC has issued the following Holiday Tips for Safer Ways to Celebrate the holidays. This guidance includes wearing well-fitting masks over your nose and mouth, avoiding crowded or poorly ventilated spaces and getting vaccinated.

Should a resident choose to leave for the holidays, we are recommending that they be tested for Covid within 3-5 days of returning to the community. We can have rapid tests available for this purpose. Should you want to take advantage of this testing opportunity, please reach out to Joe Simone.

I want to reiterate that as cases in our region continue to rise and new guidance is published by the state, our visiting policy is subject to change, especially if there is an active case of Covid-19 in our community. 

Senior Living Residences has an effective visiting plan to help ensure that visits in communities can happen for as long as possible should we see Covid pop up in the community. This would be in place whether this is an active case with a resident or staff member:

  • Level 1 – No active cases of Covid-19 in our community: This is where we are at right now. When there are no residents or associates in the community with confirmed Covid, our regular visitor schedule is in place which means visits can take place inside the resident’s apartment or pre-scheduled visits in our designated visiting spaces if the visitor is unvaccinated or without a negative Covid test. Masks must be worn and social distancing adhered to at all times when on the community’s property.
  • Level 2 – Positive, isolated case of Covid-19: If we do see a positive case of Covid-19 among resident or staff, but where exposure is minimal and the positive case is either isolated or not currently in the community, visitation may continue, but with the following guidelines: Indoor visits must be scheduled in advance and will take place in our designated visiting area, in order to limit traffic throughout the building. For the same reason, apartment visits will be temporarily suspended. Weather permitting, you may visit outdoors. This would continue until the community has not had any confirmed Covid cases for 14 days.
  • Level 3 – More than one, non-isolated case of Covid-19: If there are multiple positive cases in the community, non-essential visitation would be temporarily suspended. This would continue until the community has not had any confirmed Covid cases for 14 days. Compassionate care visits are considered essential and will be allowed. (This includes but is not limited to visits for anyone on active end-of-life hospice care, and for new residents who need assistance moving into a community).

I know that this information is a lot to send out right before the holiday, but the health and safety of our residents and staff is of paramount importance to us and updating our visitor guidance to consider the latest information available to us is the right thing to do.

As always, should you have any additional questions or concerns, please reach out to us directly. 

We wish each of you and your families a safe and happy Thanksgiving.


Mike Schaus
Director of Operations
Senior Living Residences | 617-980-1630

Joe Simone
Interim Executive Director
Ridgefield Station | 203-403-0990