Family & Resident Communication During Covid-19

Ridgefield Station is actively responding to the coronavirus pandemic. Please know that throughout all of this our number one priority will always be to keep all residents and associates safe while they are in our community. We have been sending out regular communications to families, residents and staff throughout this crisis. We will keep this page updated with a catalog of our most recent communications.

Thursday, February 24th, 2022

Dear Ridgefield Station Families,

I just wanted to let you all know that we continue to see no new cases of Covid-19 at our community. We also wanted to share this video of residents’ recent adventures in our community van! https://youtu.be/B-GVXB5KpxM

Joseph Simone
Executive Director

Thursday, February 10th, 2022

Ridgefield Station Associates and Families,

Our last round of testing has shown no new cases and we are moving back to visiting level 1. This means that visits can occur anywhere in the community, with the exception of the dining room. Please continue to practice physical distancing and wear your mask at all times in the community. We look forward to seeing you all again!

Thanks,

Joe Simone
Executive Director

Tuesday, February 1, 2022

Dear Residents, Families and Associates,

Our last round of testing has shown no new cases and we are moving back to visiting level 2. This means that visits can be scheduled in our designated visiting area by calling our front desk. We are not having in-apartment visits at this time.

Provided we continue to see no new cases, we will return to normal visiting on Tuesday February 8th. I’ll be in touch before then.

Sincerely,

Joe Simone
Executive Director, Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990

Wednesday, January 19th, 2022

Dear Residents, Families and Associates,

Last week was a busy week for all of us, but I wanted to make sure we provided a community update for you all this week as we are still seeing new Covid cases in our community through our routine testing. Since my last update, 6 additional residents and 3 associates have tested positive. We continue to alert families personally if their loved one tests positive. 

Residents testing positive are being cared for with full precaution, and many are already feeling better. Associates who tested positive have been recovering at home, and most have been fully cleared to return to work. We are thankful that most people are experiencing mild symptoms.

This serves as a reminder to all of us that we are still within the peak of this current pandemic surge, but we are hoping to see cases drop soon based on area trends and accessible data. Moving forward, we will be providing community testing every Tuesday. This is mandatory for associates, and tests will be available for residents all day.

We are still observing a Level 3 visitor status (essential visits only). Please reach out if you’d like assistance setting up virtual visits with your loved one using Zoom, Skype, FaceTime or other apps. 

I will continue to share regular updates to keep you all informed, but you are always welcome to reach out to me with any questions or concerns. Thank you all for your patience and understanding.

Sincerely,

Joe Simone
Executive Director, Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990

Friday, January 7, 2022

Dear Residents and Families,

From our routine testing, this week we have learned of 7 additional associates and 3 residents in our Compass neighborhood who have tested positive for Covid-19 since my last update. The associates are recovering at home. As we have been, any positive residents are being cared for here in our community. In most of these cases we are seeing that those affected are either asymptomatic or with quite mild symptoms.

Unfortunately this means we will remain at Level 3 (essential visits only) for a bit longer. 

We are also updating our visiting level to be in line with state and CDC guidance, so level 3 will remain in effect for at least the next 7 days (rather than 14 days as previously was in place). As a reminder, if you have any questions about our visiting guidelines, please reach out to me or Mike Schaus. 

Community-wide Covid testing will continue every 3-5 days until we see no new cases, which will be mandatory for all associates and highly recommended for residents. Our next testing date is being planned for early next week. Infection control procedures continue as well, including regular cleaning and sanitizing throughout the community. We are monitoring both residents and staff daily as well.

I will continue to share updates if anything changes, but you are always welcome to reach out to me with any questions or concerns.

Sincerely,

Joe Simone
Executive Director, Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990

Wednesday, December 29th, 2021

Dear Residents and Families,

We are reaching out today to let you know that since our last update, in addition to another associate testing positive, one of our residents has tested positive for Covid-19. This is the first resident Covid case we’ve seen since the start of this pandemic, and we are doing everything we can to safely care for this resident and prevent any further spread of the disease. 

In case you missed our update over the weekend, we moved family visits to Level 3 which means we are allowing only essential and compassionate care visits for the next 2 weeks. If you have any questions about what qualifies as an “essential” visit, please reach out to Irene Murphy, Resident Care Director, at imurphy@ridgefieldslr.com or to myself or Mike.

Since the beginning of this pandemic we have been diligently following all infection control protocols to help prevent the spread of illness in our community, and we have been fortunate to not see any positive resident cases in our community until now. It is truly a sign of the rate at which Covid cases are rising in our area and across the state. We are doing everything we can to keep all residents and staff safe, and prevent any further spread by limiting outside visitation.

We are conducting community-wide PCR testing today and we will share those results as soon as we have them. Please know that we will absolutely contact you if there are any changes with your loved one. 

We appreciate your understanding and cooperation during this time. As always please reach out to either one of us with any questions or concerns. 

Sincerely,

Mike Schaus
Director of Operations
Senior Living Residences
mschaus@slr-usa.com | 617-980-1630
Joe Simone
Interim Executive Director
Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990

Friday, December 24th, 2021

Dear Residents and Families,

I am reaching out today to let you know that one of our associates has tested positive for Covid-19. We have reason to believe this is an isolated case and I am happy to report that in this case there are no close contacts. That being said, out of an abundance of caution and in adherence to our COVID protocol, we are moving to family visits Level 2 for the next two weeks. 

Here is a reminder of what that means:

  • We are in the process of conducting rapid testing of all associates and residents.
  • Within the next 5 days we will also be scheduling community wide PCR testing of residents and staff. If you haven’t already done so, please complete this testing consent form and return it to us by Sunday December 26th before 5pm: CLICK HERE FOR FORM
  • Visits are limited to our designated indoor community space only in order to limit traffic throughout the building. We will be using  both our Discovery Room and our Conference room. Visits must be scheduled in advance by calling our front desk, 203.403.0990. Visits will be scheduled hourly, between 9am and 5pm and we will sanitize the area in between.  
  • For the same reason, apartment visits will be temporarily suspended for the next 14 days. As always, compassion care and essential visits are permitted.

If you were planning to head home / have your loved one home over the holidays, this is of course permitted. Please review this guidance from the CDC: Holiday Tips for Safer Ways to Celebrate the holidays. This guidance includes wearing well-fitting masks over your nose and mouth, avoiding crowded or poorly ventilated spaces and getting vaccinated. Should a resident choose to leave for the holidays, we are recommending that they be tested for Covid within 3-5 days of returning to the community. We will have rapid tests available for this purpose at our reception desk.  

Please know that we will absolutely contact you if there are any changes with your loved one. We will also send out a text update when we have the results of our community-wide testing.

We know this update will be especially frustrating today. Please know that we are still doing all we can to make the holidays special for residents here at Ridgefield Station.

We appreciate your understanding and cooperation during this time, as we do everything we can to keep our residents and community safe. As always, should you have any questions or concerns, please reach out to either one of us. 

We wish each of you and your families a safe and happy holiday.

Sincerely,

Joe Simone
Interim Executive Director
Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990

Mike Schaus
Director of Operations
Senior Living Residences
mschaus@slr-usa.com | 617-980-1630

 

Tuesday, December 21st, 2021

Dear Residents, Families and Associates,

I am reaching out to let you all know that our COVID-19 booster vaccine clinic has been scheduled for Monday, January 3rd, 2022 from 9:30am-12:30pm. We are very excited for this opportunity to ensure our residents and associates are as protected as they can be against this ongoing pandemic. 

RVNAhealth will be holding the clinic here in our community to make the COVID-19 booster vaccine available for all residents and staff who qualify:

  • Pfizer and Moderna will be the only vaccine types available for this round of booster shots. If someone has received a different type of vaccine, they can still receive this booster (i.e. Johnson & Johnson).
  • Individuals are able to receive the vaccine as long as it has been at least six (6) months since the date of their second dose of the vaccine. 
  • To ensure the clinic runs smoothly, please bring your original Covid 19 vaccination card to this clinic

Every participant must complete this Vaccine Registration Form. Families are encouraged to fill this form out on behalf of their loved ones. 

You are encouraged to speak to your primary care physician with any health-related questions about this booster vaccine.

I will stay in touch if anything should change, and do not hesitate to reach out with any questions. 

Warmly,

Joe Simone
Interim Executive Director
Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990

November 24, 2021

Dear Residents and Families,

We are reaching out today with a few important updates. 

Across the State of Connecticut and across the Northeast, the number of cases of Covid-19 has been on the rise, putting our residents and staff at an increased risk of exposure. I want everyone to know here at Ridgefield Station, we are prepared. 

Our highest priority is to do everything we can to minimize the spread of Covid-19 and to provide the safest environment possible for our residents, staff and visitors. We are conducting deep cleaning and sanitizing throughout the building regularly, promoting physical distancing and proper hand washing for everyone. Current residents and associates continue to be monitored closely every single day. 

Despite the fact that cases are again on a steep rise across our country, it is very important for us to maintain a plan for some form of family visiting for as long as possible. In order to keep this promise we are making some immediate changes at our community:

  • Effective immediately, all visitors to our community will be required to provide either
    1) proof of Covid vaccination or
    2) a negative Covid PCR test from within the last 72 hours.
    If a visitor has neither of these, we will be able to offer a Covid rapid test onsite with your consent.
  • Those who wish to visit but are unvaccinated and do not have a negative Covid test, must schedule visits in advance by calling the front desk, 203-403-0990. These visits will take place in an area we have designated for this purpose. This area will be cleaned and sanitized between visitors. 
  • While we do understand that you may be wishing to bring grandkids or other children with you for a visit around the holidays, because the current rise in cases is predominantly related to increased Covid activity in school systems, at this time we are discouraging you from bringing children into the community. We have seen breakthrough cases at other assisted communities directly related to this.
  • These new guidelines pertain to inside visits only. If you wish, you may always visit with your loved one outside.
  • Please do not visit our community if you are feeling ill or may have been exposed to Covid within the last 14 days. 
  • Additionally, we strongly recommend that residents wear masks when they are out and about in the community, and especially when they leave the community. We have seen many residents becoming quite lax with mask-wearing, however this remains a very effective way of protecting oneself from infection. We appreciate your assistance and encouragement with this matter.

Because we know that our community is a very safe environment for our residents, we are also strongly recommending that residents consider remaining in our community for the holidays,  rather than attending holiday meals and gatherings. The CDC has issued the following Holiday Tips for Safer Ways to Celebrate the holidays. This guidance includes wearing well-fitting masks over your nose and mouth, avoiding crowded or poorly ventilated spaces and getting vaccinated.

Should a resident choose to leave for the holidays, we are recommending that they be tested for Covid within 3-5 days of returning to the community. We can have rapid tests available for this purpose. Should you want to take advantage of this testing opportunity, please reach out to Joe Simone.

I want to reiterate that as cases in our region continue to rise and new guidance is published by the state, our visiting policy is subject to change, especially if there is an active case of Covid-19 in our community. 

Senior Living Residences has an effective visiting plan to help ensure that visits in communities can happen for as long as possible should we see Covid pop up in the community. This would be in place whether this is an active case with a resident or staff member:

  • Level 1 – No active cases of Covid-19 in our community: This is where we are at right now. When there are no residents or associates in the community with confirmed Covid, our regular visitor schedule is in place which means visits can take place inside the resident’s apartment or pre-scheduled visits in our designated visiting spaces if the visitor is unvaccinated or without a negative Covid test. Masks must be worn and social distancing adhered to at all times when on the community’s property.
  • Level 2 – Positive, isolated case of Covid-19: If we do see a positive case of Covid-19 among resident or staff, but where exposure is minimal and the positive case is either isolated or not currently in the community, visitation may continue, but with the following guidelines: Indoor visits must be scheduled in advance and will take place in our designated visiting area, in order to limit traffic throughout the building. For the same reason, apartment visits will be temporarily suspended. Weather permitting, you may visit outdoors. This would continue until the community has not had any confirmed Covid cases for 14 days.
  • Level 3 – More than one, non-isolated case of Covid-19: If there are multiple positive cases in the community, non-essential visitation would be temporarily suspended. This would continue until the community has not had any confirmed Covid cases for 14 days. Compassionate care visits are considered essential and will be allowed. (This includes but is not limited to visits for anyone on active end-of-life hospice care, and for new residents who need assistance moving into a community).

I know that this information is a lot to send out right before the holiday, but the health and safety of our residents and staff is of paramount importance to us and updating our visitor guidance to consider the latest information available to us is the right thing to do.

As always, should you have any additional questions or concerns, please reach out to us directly. 

We wish each of you and your families a safe and happy Thanksgiving.

Sincerely,

Mike Schaus
Director of Operations
Senior Living Residences
mschaus@slr-usa.com | 617-980-1630

Joe Simone
Interim Executive Director
Ridgefield Station
jsimone@ridgefieldslr.com | 203-403-0990