Updated October 2020

How we handle cases of coronavirus at SLR communities

This is a challenging time. As the prevalence of Covid-19 has grown, we have responded with vigorous action to protect our residents and associates. 

Our Protocol for Handling Resident Cases

  • If a resident exhibits Covid symptoms we contact the resident’s family and physician immediately. We follow the physician’s directions with respect to emergency room visits, hospitalization, Covid-19 testing and care. In some cases testing has been conducted onsite at our communities. 
  • If a resident’s physician or a hospital confirms the presence of Covid the resident is treated in accordance with their direction and that of local public health authorities.
  • Residents being discharged back to the community after a hospital stay must be cleared of and/or deemed “recovered from” Covid-19 prior to moving back, following CDC guidelines on testing and resolution of symptoms.
  • Occasionally, Covid-positive residents are cared for in the community (with symptoms awaiting a test result, with a positive test result and no/mild symptoms, or discharged from the hospital but still symptomatic). They are in isolation in their apartment and treated under “full precautions”, meaning that only essential personnel enter the apartment and do so garbed in full Personal Protective Equipment (“PPE”) that includes a gown, mask, gloves, goggles and booties. The resident remains under care in isolation for 14-21 days until they are symptom-free.
  • A new resident moving in who has had a Covid diagnosis, symptoms or recent direct exposure must be cleared of and/or deemed “recovered from” Covid-19 following CDC guidelines. Please review our Move-In Guidelines for specific details on the CDCs test-based and symptom-based strategy.

Our Protocol for Handling Associate Cases

  • All associates starting their work day undergo our daily health screening which includes taking their temperature.
  • If an associate has an elevated temperature or exhibits any symptoms of Covid, we send them home and urge them to see their health care provider and be tested.
  • If an associate has a suspected or confirmed case of Covid-19, we are following strict CDC guidelines on when healthcare personnel are allowed to return to work, based on symptoms or testing:
  • Symptom-based strategy. Associates may not return to work until: (1) At least 3 days/ 72 hours have passed since recovery (defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms, e.g., cough, shortness of breath); and (2) At least 10 days have passed since symptoms first appeared
  • Test-based strategy. Exclude from work until: (1) Resolution of fever without the use of fever-reducing medications and (2) Improvement in respiratory symptoms (cough, shortness of breath), and (3) 2 negative test results at least 24 hours apart
  • Associates receive their regular rate of pay during their imposed absence through their accrued “Paid Time Off” (PTO). If an associate’s accrued PTO is not sufficient, additional PTO hours will be advanced.
Our Universal Infection Control Practices 

We are intensely focused on infectious disease prevention and mitigation targeted at the specific threat of Covid-19. In addition to frequent cleaning and disinfecting of high touch and high traffic areas, we have increased staff training to reinforce universal precautions and infection control protocols. Visit this page for more specific information.

Additonal Information about our Precautions

Our Q&A provides answers to your most-frequently asked questions.

Visitor Policies

We continue to follow state-mandated visitor restrictions.

Move-in Guidelines

Even during these unprecedented times, seniors being discharged from the hospital, living at home alone or temporarily with family, may benefit from a supportive living arrangement. Our move-in guidelines are designed to protect everyone’s safety.

Helpful Resources for our Associates

Please visit our Associate Covid Resource Page for information on best practices at work, and how to take care of yourself during the pandemic. Here is a sampling of what you’ll find:



Credible Coronavirus Information & Resources