Updated 7/31/2020

Visitor Policy

As events continue to evolve during the coronavirus pandemic, we will adhere to guidelines and mandates from our local state departments of public health regarding visitation orders.

All visitors entering any of our communities must pass a health screening that includes temperature taking. All visitors must also provide name and contact information upon arrival that may be used for Contact Tracing purposes.

Family Visits

For SLR’s Massachusetts and Connecticut communities, family visits are allowed, both inside the resident’s apartment and in designated outdoor visiting spaces. Please refer to the community’s Visitor Guide page for specific instructions regarding visiting hours, safety precautions and scheduling.

At this time, due to continuing state-mandated restrictions, we are not able to accommodate family visits inside our communities in New Hampshire. The only exceptions are for residents who are under active end-of-life hospice care, and for new residents who need assistance moving into a community. However, our communities pursued creative opportunities for outdoor engagement through window, porch, gazebo and tent visits that maintain physical distancing. Please contact our individual communities to schedule a visit. Our communities have also organized some very fun car parades and we are helping families post messages outside their loved one’s apartments. We also continue to boost spirits and maintain emotional connections by connecting families and their loved ones via virtual visits on SKYPE and FaceTime, as well as helping to arrange phone calls.

Our associates are working hard within our communities to provide residents with opportunities for companionship and enrichment, and compassionate care. Maintaining their quality of life, not just their physical safety, during these trying times is an important focus.

Professional Visitors

All SLR communities continue to allow essentialmedically necessary visitors, including physicians, hospice agency personnel, visiting nurses, Physical and Occupational Therapists, and private home health care aides to enter the building.

In Massachusetts, we are re-opening our in-community salons. Again, refer to the community directly for specific hours.

All individuals undergo a health screening prior to entry, just as we are doing for our own staff every time they enter our buildings. This includes taking temperatures. Anyone exhibiting any symptoms of illness will not be permitted into our communities. 

Everyone who enters our communities must follow our Virus Protection Control Protocols which are posted at Reception and throughout the building.

Credible Coronavirus Information & Resources

Telehealth Medicine

With guidelines discouraging outside visits to non-crisis medical appointments, all of our communities are promoting telehealth visits with physicians and other health professionals.