Updated 8/10/20

SLR Communities Can Help

During these unprecedented times, we continue to work with our Professional Referral Partners and families to provide a home for seniors who need a more supportive living arrangement. We have apartments available today, so new residents can move whenever they are ready.

As always, we are committed to ensuring a smooth transition into one of our communities, and we want to reassure new residents and their families that we continue to have precautions and protocols in place to create the safest possible environment for residents and staff.

If you are considering a move, this page highlights our Guidelines to ensure a safe and comfortable move. Also be sure to browse our New Resident FAQ for a look at how we are handling everything from meals to visiting to helping your loved one with a transition during our “new normal”.

Please note that we are abiding by any state-mandated travel restrictions that ask individuals to self-quarantine if traveling from out-of-state. You can find specific guidelines on each community’s Visitor Protocol page.

Temporary Guidelines for Move-Ins & Short-Term Respites

New Residents are Moving in from:


  • Hospitals and rehabilitation facilities that need to discharge elderly patients who are on the mend following illness (Covid-19 or other)
  • Living at home alone, who need a more secure and supportive situation
  • Living temporarily with family

We offer Respite & Short Term Stays


  • We have no minimum length of stay; we work with families to accommodate various needs, from caregiver relief to vacations to a trial stay
  • We have fully furnished Respite Apartments, with the option of purchasing furniture for a more permanent living arrangement
  • Read more about our Respite & Short Term Stay option

Prior to Move-In

Transparency


  • We will tell discharge planners and other referral partners, as well as families of potential new residents if Covid-19 exists in our community
  • We will provide full details of our enhanced health assessment process aimed at keeping everyone safe
  • We will provide full details of strict protocols we have in place even as we start to relax our state-mandated quarantines

Virtual Assessments


  • We are conducting virtual assessments and discharge planning via Google Hangout, Zoom, Skype, etc. whenever possible
  • If this is not an option we will conduct onsite assessments in a new resident’s home or in a rehab facility or hospital provided it is safe for our nurses to do so

Tours & Paperwork


  • Our virtual tours, via Facetime, Google Hangout, Skype and Zoom, provides new residents and families a comprehensive viewing of our common spaces and available apartments
  • Our communities can additionally conduct in-person tours in limited situations following physical distancing guidelines; please ask if you would like to arrange this
  • To protect everyone’s safety, we are finalizing paperwork with electronic signatures for documents

Evaluation/Health Assessment


Our enhanced health assessment will remain in place for the foreseeable future. Our nurses work with Professional Referral Partners, families and physicians to evaluate each new resident, with a full assessment of the person’s current health status.

  • We do not require, but would prefer, that a new resident obtain a test prior to move-in
  • We cannot accept a new resident who is actively experiencing Covid-related symptoms (Symptoms include, but are not limited to, cough, fever, shortness of breath, sore throat,​ muscle aches, fatigue, confusion, loss of taste/smell, and GI symptoms such as diarrhea, nausea or vomiting)
  • New residents with a Covid diagnosis, symptoms or recent direct exposure must be cleared of and/or deemed “recovered from” Covid following a Test-Based or Symptom-Based Strategy following CDC guidelines:
Test- Based Strategy:
  • Negative results for detection of Covid from at least 2 consecutive swab tests taken more than 24 hours apart
  • With a negative test result, we also require resolution of fever, without fever-reducing medications, and absence of other Covid-related symptoms (Symptoms include, but are not limited to, cough, fever, shortness of breath, sore throat,​ muscle aches, fatigue, confusion, loss of taste/smell, and GI symptoms such as diarrhea, nausea or vomiting)
Symptom-Based Strategy:
  • At least 14 days have passed since symptoms first appeared
  • At least 3 days (72 hours) have passed symptom-free (same symptom list as above)

During Move-In

Move-in Protocol, including Family Visits


  • Up to 2 family members or professional movers may assist with the move
  • Everyone must pass our community health screen, including taking a temperature
  • Everyone must wear protective gear, including gloves and masks. Moving companies will supply their own PPE (personal protective equipment); we will provide families with PPE
  • Furniture must be disinfected and wrapped prior to moving it into the building. After unwrapping furniture in the apartment, our staff will spray the entire apartment using a non-toxic CDC-approved disinfectant spray
  • If families want to wait until the crisis has abated to move furniture, we have fully furnished apartments for short-term rentals
  • We encourage family visits to help with your loved one’s transition to their new home. We are currently offering both outdoor visits and in-apartment visits for families at our communities in Massachusetts and Connecticut and outdoor visits at our community in New Hampshire. These visits must be scheduled in advance by contacting your loved one’s community. We also continue to connect families with their loved ones through virtual visits. For more information on visiting with your loved one, please refer to each community’s individual Visitor Guide page.

After Move-In

New residents have access to all of the support, amenities and programming available in our communities, which are starting up again as we ease quarantines and enter into our “new normal”.

  • With state-mandated strict quarantine orders lifting, we no longer require a “safer in your apartment” protocol for new residents. However, if a new resident would feel safer self-quarantining for a time, we can deliver meals and will make sure your loved one won’t be isolated with multiple touch points daily to ease their transition. Read more about this in our New Resident Q&A
  • New residents will be monitored daily, as we have been doing for current residents and all associates, using the community’s health screen conducted by the nurse, which includes taking a temperature
  • If any resident exhibits symptoms of Covid, or is asymptomatic but tests positive for Covid, he/she will be quarantined and our associates will wear full PPE
  • New residents and their families will be fully advised of the public health protocols in place at the community, which include state-mandated physical distancing placing limits on group size for communal dining and programming activities


Learn more about SLR’s Academic Affiliations:

Check out Resources for Eldercare Professionals